Privacy Policy

01. Commitment to Privacy

At Swarn Srinkhla, we treat your personal data with the same level of care we provide during your stay. This policy outlines how we collect, protect, and utilize the information you entrust to us through our digital concierge platform.

02. Data Collection

When you reserve a suite, we collect specific identifiers necessary to facilitate your luxury experience:

• Personal Identifiers: Name and email address.
• Stay Details: Selected suites, check-in/out dates, and reservation status.
• Technical Data: IP addresses and browser cookies used for secure authentication via Auth.js.

03. Purpose of Processing

Your data is utilized exclusively to manage your bookings, communicate reservation updates via Resend, and provide secure access to our administrative portals. We do not sell, trade, or lease your personal information to third-party marketing entities.

04. Data Security & Storage

Our infrastructure is built on Vercel and Prisma 7, utilizing industry-standard encryption to protect your records. Administrative access is restricted to authorized personnel via secure, encrypted authentication protocols.

05. Your Rights

You maintain the right to access, rectify, or request the deletion of your personal data from our archives. For such requests, or to inquire about our data practices, please contact our concierge team.